1) We are authorized to operate and transport the motor vehicle between the pickup location and the designated destination. While efforts will be made to confirm a shipment for the estimated date and price, there is no guarantee of a specific pickup or delivery date. Changes may occur due to driver schedules, mechanical failure, weather conditions, or unforeseen circumstances. There are many factors which can cause delay before and after the pick up of vehicle such as Excessive Traffic, Port congestion, Blustery Weather, Carrier breakdown, ect, In such circumstances KeepMoving Logistics will not be held responsible for any charges or liabilities resulting from delays in pickup or delivery including expenses for airline tickets or rental cars. The driver’s schedule will be provided to the client upon dispatch. Customer is entitled to make possible arrangements for the pick up of vehicle, to make sure timely pick up and delivery.

2) The client agrees not to engage with the services of any other broker or carrier during the designated shipping period. Working with another broker or carrier during this time will result in a non-refundable deposit fee.

3) We suggest not to put personal items inside the vehicle as they are not insured. However, we understand that there may be a need to place some items in the vehicle. The carrier is not liable for damage caused by excessive or improper loading of personal items. Personal items must be placed in the trunk and kept within a limit of 100 lbs. Any exceptions to this policy must be discussed and approved by KeepMoving Logistics in advance. Additional fees may apply for personal items exceeding the weight limit. Misrepresentation of personal belongings may result in a price adjustment or a dry run fee of $150 or upon cancellation no refunds will be offered, If the carrier is dispatched to a different scenario than expected. If the vehicle is not ready as indicated by the shipper when the driver is sent out, an additional rescheduling fee of $75.00 will apply. In case the shipper is unavailable for pickup or delivery, an alternate representative must be designated to act as the shipper.

4) Vehicles must be handed over to the driver in good running condition, with no more than a half tank of fuel. The driver will not be held liable for damage caused by leaking fluids, freezing, exhaust system issues, or untied antennas. Any claims for loss or damage must be duly noted and signed on the condition report at the time of delivery. KeepMoving logistics provide door-to-door transport, but access to the pickup and delivery addresses may be restricted by narrow streets, low-hanging trees, or tight turns. In such cases, the driver may request meeting at a nearby large parking lot, such as a grocery store.

5) KeepMoving Logsitics provide trucking damage coverage ranging from $100,000 to $250,000 in cargo insurance per load, along with a minimum of 3/4 of a million dollars in public liability and property damage coverage. In the event of damage, KeepMoving Logistics will provide the client with a complete insurance packet to file a claim. Any claims must be noted and signed for at the time of delivery and submitted in writing within 15 days of the delivery.

6) If the vehicle is not ready as indicated by the shipper when the carrier is dispatched, an additional rescheduling fee of $75.00 will apply. In case the shipper is unavailable for pickup or delivery, an alternate representative must be designated to act as the shipper. If, for any reason, the vehicle becomes unavailable during a scheduled pickup window after an order has been placed, KeepMoving Logistics will not refund the deposit amount.

7) It is essential that the client does not release or receive their vehicle(s) from the driver without an inspection report (Bill of Lading/BOL), regardless of the time of day or weather conditions. Failure to do so may prevent the client from filing a damage claim. The insurance only processes claims for damages caused by the driver’s negligence. Any damage must be reported to KeepMoving Logistics before the driver leaves the delivery location. Damage must be listed on the BOL and signed by the driver without exceptions. If any damage occurs during transport, the client must note it on the final inspection report, pay the remaining balance as stated in the agreement, and then contact the carrier’s main office. Failure to note any damage on the final inspection report releases the driver from liability and may prevent the processing of a damage claim.

8) In case of any claims or issues regarding the shipment, the customer must inform KeepMoving Logistics before the driver leaves the delivery location without signing the BOL or paying the dues. This includes concerns about vehicle damage or any other issues. In such situations, the customer should sign the BOL and pay the dues after receiving guidance from KeepMoving Logistics. Failure to do so releases KeepMoving Logistics from any responsibility for subsequent issues or concerns.

9) A non-operational fee of $150.00 will be charged for non-running vehicles. This fee is already included in the final quote provided by KeepMoving Logistics. If the vehicle becomes non-operational during transport, this fee will be applied to the original quote. The final quote, including all fees, will be provided to the customer at the time of dispatching with the carrier for vehicle pickup.

10) KeepMoving Logistics agrees to arrange for the prompt transportation of the vehicle according to the provided instructions but cannot guarantee specific pickup or delivery dates. A cancellation fee of $200 will be charged for orders canceled 3 business days before the requested available pickup date. KeepMoving Logistics is not responsible for rental costs of a replacement vehicle and shall not be liable for any mechanical or operational failures of the transported vehicle. The shipper acknowledges the obligation to pay the quoted price to KeepMoving Logistics for the delivered vehicles and agrees not to demand any refund in such circumstances. 

11) The shipper warrants that they will pay the price proposed by KeepMoving Logistics for the delivered vehicles. This agreement and any shipment are subject to all terms and conditions of the carrier’s tariff and the uniform straight bill of lading, copies of which are available at the carrier’s office. This agreement supersedes all prior written or oral representations by KeepMoving Logistics and constitutes the entire agreement between the shipper and KeepMoving Logistics. Any changes to the agreement must be made in writing and signed by an officer of KeepMoving Logistics. KeepMoving Logistics reserves the right to cancel orders at any time.

12) Once the shipment has been delivered, and all paperwork is signed and submitted by the customer and driver, no refunds and discounts will be entertained by KeepMoving Logistics.

13) This agreement shall be governed by and interpreted in accordance with the laws of the State of Florida. The parties agree that any legal action arising from this agreement must be filed in a court of jurisdiction, and KeepMoving Logistics’ liability is limited to the amount of its broker’s fee. The client submits to the jurisdiction of such courts and waives any right to jurisdiction in any other location. By agreeing to the transport terms provided by KeepMoving Logistics, the client authorizes a small down payment via credit or debit card, check by phone, or mail. The client further understands that the remaining balance is due on delivery and must be paid in full by cash, cashier’s check, or money order to the authorized transporter. The shipper warrants that they will pay the price proposed by KeepMoving Logistics for the delivered vehicles. This agreement and any shipment are subject to all terms and conditions of the carrier’s tariff and the uniform straight bill of lading, copies of which are available at the carrier’s office. This agreement supersedes all prior written or oral representations by KeepMoving Logistics and constitutes the entire agreement between the shipper and KeepMoving Logistics. Any changes to the agreement must be made in writing and signed by an officer of KeepMoving Logistics. KeepMoving Logistics reserves the right to cancel orders at any time.